Privacy Policy

At Spinbit Casino, we value the trust and loyalty of our players. Your privacy is our priority, and we are committed to handling your personal information securely, responsibly, and transparently. This Privacy Policy outlines how we collect, use, and protect your data. Please review it carefully to make informed decisions about your experience with our platform.

Data Processing

This Privacy Policy defines our obligations under gambling regulations regarding the processing of player data. Data processing is essential to facilitate gameplay and related services.

Spinbit Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a license from Antillephone N.V., ensuring compliance with industry standards.

By using our services, you consent to this Privacy Policy. We may update this document periodically, so regular review is encouraged. Continued use of our website signifies acceptance of any changes.

Information We Collect

To provide you with a seamless and secure gaming experience, we collect various types of information, including:

Registration Data: Details provided during account creation, such as your name, contact information, and identification documents.
Communication Records: Logs of your interactions with our support team or other communication channels.
Transaction Data: Information related to your deposits, withdrawals, and gaming activities.
Verification Documents: Required for identity confirmation and compliance with legal obligations.

How We Use Your Information

The information we collect is used to:

Facilitate transactions and process bets.
Deliver requested services and provide customer support.
Conduct identity verification and meet legal compliance requirements.
Send promotional materials, subject to your consent.
Prevent fraudulent activities and ensure adherence to anti-money laundering regulations.
Monitor user activities for security and regulatory purposes.
Conduct market research and analyze aggregate data to improve our services.

Marketing Communications

With your explicit consent, we may send promotional messages about our latest offers, games, and services. You can opt out of receiving marketing communications anytime through your account settings or by contacting our support team.

Your personal data will not be sold or rented. However, it may be shared in the following scenarios:

Within Our Group: To manage operations across affiliated entities.
With Trusted Partners: When necessary to deliver services or comply with legal requirements.
With Third-Party Service Providers: For tasks such as payment processing, fraud prevention, or technical support.

Data Security and Retention

Spinbit Casino adheres to strict security protocols to protect your personal data. We use advanced technologies and follow legal standards to ensure the confidentiality of your information. Data is retained for as long as required by law and at least five years after account closure, as mandated by anti-money laundering regulations.

Cookies and Tracking Technologies

To enhance your user experience, we use cookies and similar tracking technologies. These tools help us analyze website performance, personalize your experience, and support marketing initiatives. You can manage your cookie preferences through your browser settings, but disabling them may affect certain functionalities.

Your Rights

As a user, you have the right to:

Access and verify the accuracy of your personal data.
Update or correct your personal information.
Object to the processing of your data for marketing purposes.

To exercise your rights or address concerns, please contact our Data Protection Officer (DPO). If you are an EU resident, you may also lodge complaints with your local data protection authority under GDPR.